Refund Policy for AcademixEdu, Powered by VioletEarnX Private Limited

Last Updated :  26 November 2023.

Thank you for choosing AcademixEdu, the innovative EdTech startup powered by VioletEarnX Private Limited. We are committed to providing you with a seamless and enriching educational experience. Please review the following refund policy for a clear understanding of the terms and conditions regarding refunds.

1. Refund Eligibility:

   • Refund requests will be considered within 7 days of the initial purchase or enrollment.

   • All refund requests must be submitted in writing to [info@academixedu.net] within the specified period.

2. Eligible Circumstances for Refund:

   • Technical issues preventing access to course materials or the effective use of our platform, provided our support team is unable to resolve the problem within a reasonable time frame.

   • If the course content substantially deviates from the description provided at the time of purchase.

3. Non-Eligible Circumstances for Refund:

   • Change of mind or personal reasons for discontinuing the course.

   • Failure to meet the system requirements necessary to access our educational platform.

   • Inability to complete the course within the stipulated time due to personal reasons.

4. Refund Process:

   • Initiate a refund request by contacting our customer support team at [info@academixedu.net] within 7 days of the initial purchase or enrollment.

   • Provide a detailed explanation of the reason for the refund request, along with any relevant documentation or evidence.

   • Our support team will review your request and respond within a reasonable time frame.

5. Refund Amount:

   • Approved refunds will be processed for the amount paid at the time of purchase, excluding any transaction fees.

   • No refunds will be provided for any promotional or discounted purchases.

6. Cancellation of Services:

   • AcademixEdu, powered by VioletEarnX Private Limited, reserves the right to cancel or suspend services at any time due to unforeseen circumstances or operational reasons. In such cases, eligible users will be entitled to a pro-rata refund.

7. Contact Information:

   • For any inquiries or refund requests, please reach out to our enthusiastic customer support team at [info@academixedu.net] or  [7075490508 / 7075940508]

8. Changes to the Refund Policy:

   • AcademixEdu powered by VioletEarnX Private Limited, reserves the right to modify, amend, or update this refund policy at its discretion. Users will be notified of any changes through the official communication channels.

Rights and Obligations Relating to the Content:

You are prohibited from:

1. Violating or attempting to violate the integrity or security of the Platform or any content therein.

2. Transmitting disruptive or competitive information through the Platform.

3. Distributing any part of the Platform or the AcademiXedu Content without prior written authorization.

4. Reproducing, duplicating, copying, selling, reselling, or exploiting AcademiXedu Content for any commercial purpose, except as expressly allowed under this ToS.

5. Using VioletEarnX Private Limited Marks for unsolicited communications or emails or any other unauthorized purpose.

6. Intentionally submitting incomplete, false, or inaccurate information on the Platform.

7. Using any device or mechanism to navigate or search the Platform, such as spiders or robots.

8. Attempting to decipher, decompile, disassemble, alter, modify, or reverse engineer any part of the Platform.

9. Copying or duplicating AcademiXedu Content or other information from the Platform.

10. Posting or transmitting any communication or solicitation designed to obtain password, account, personal, or confidential information from Users or third parties.

11. Using automated systems, including "robots" or "spiders," that send more request messages to VioletEarnX Private Limited’s servers than a human can reasonably produce.

12. Circumventing or disabling any digital rights management, usage rules, or other security features of the Platform.

13. Allowing any third party to access the Platform through your account unless explicitly permitted by VioletEarnX Private Limited.

You shall not host, display, upload, modify, publish, transmit, update, or share any information/content that:

1. Belongs to another person without the User's right.

2. Is harmful, harassing, blasphemous, defamatory, obscene, pornographic, libelous, invasive of privacy, hateful, or racially, ethnically objectionable, or otherwise unlawful.

3. Harms minors.